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Anonymous User
Not applicable

Moving from BT

Hello, I'm moving from BT and i'd like to know if my Bt infinity will be shut off before my nowTV fibre goes live?

1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the forum. If you're switching from BT to NOW TV then NOW TV will have coordinated with BT to agree a takeover date, on that date you should only be without broadband for a very short period of time, you might not even notice the transition. Once your BT broadband no longer seems to work on the takeover date just swap routers and you should be good to go.

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2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the forum. If you're switching from BT to NOW TV then NOW TV will have coordinated with BT to agree a takeover date, on that date you should only be without broadband for a very short period of time, you might not even notice the transition. Once your BT broadband no longer seems to work on the takeover date just swap routers and you should be good to go.

Anonymous User
Not applicable

Okay, thank you!