30-11-2016 12:02 - edited 30-11-2016 12:02
I didn't link up my account until today and i was charged £9.99 for the movie pass for the trial yesterday but on my bill am still charged the extra £9.99 so in total £49.99 i phoned up and told them i should be charged £40 instead of £49.99 for my bill tomorrow for phone line rental, calls, display on my land line and my fiber and my movie pass. It's still showing as £49.99 and not £40 as the lady on the phone like she said i would get charged?
30-11-2016 15:52
Hi @Anonymous User
I have moved your post into the dedicated NOW TV Combo area.
For the answers to your queries you are better contacting our Combo Team.
If you goto My Account > My Package there will be a number for you to call.
Thanks
Andy