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Anonymous User
Not applicable

Cancell my subscription and delete mycard details asap

Hi, i tryed now tv and i dont like it anymore, i would like to delete my account and also my bank details -as i am going away in june i dont want any issues! Can you do it? Thanks.
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Anonymous User
Not applicable


Hi, i tryed now tv and i dont like it anymore, i would like to delete my account and also my bank details -as i am going away in june i dont want any issues! Can you do it? Thanks.
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. First off you can cancel your pass by going to your My Account > My Passes page http://account.nowtv.com/passes

You should see a list of any active passes you have on your account, with a cancel button next to them. Just click cancel and follow the steps all the way to the end. If you have more than one pass, cancel each one separately. 

In theory that's enough to make sure you don't get charged anymore, but if you still want to remove your card details you'll need to pop onto live chat and ask them to remove it for you. To get there go to the following help page

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

Can you confirm. Are you a NOW TV 'Combo' customer. Which NOW TV services have you taken out?

 

 

Cheers