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pirate0184
Scholar

Broadband speed.

Hi i have been with now tv for some time now and as my broadband is coming to an end i was thinking of taking the combo.

For the last 11 mouths ive been with sky and consistently get 16/17 mbps which i am very happy with.

I also also got very much the same when i was with bt,but now tv estimate is 5-11 mbps.

 

I was under the impression that now tv bb was just repackaged sky so way the large drop in speed?.

1 Solution
Andy
Legend 5
Legend 5

@pirate0184

 

I'd recommend giving the Combo Team a call as they can run a check on your line and advise you enter why you've been given that estimate. You'll find the number on your My Account > My Package page

 

http://account.nowtv.com/my-package

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

View solution in original post

1 Reply
Andy
Legend 5
Legend 5

@pirate0184

 

I'd recommend giving the Combo Team a call as they can run a check on your line and advise you enter why you've been given that estimate. You'll find the number on your My Account > My Package page

 

http://account.nowtv.com/my-package

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.