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Anonymous User
Not applicable

Broadband not available in area?

I have BT Fibre which I took out last year to replace Sky broadband so why is broadband not available in my area as it's connected right now!!
Postcode is TR14 8HU.
Thank you!!
4 REPLIES 4
4268
Legend 5
Legend 5

@Anonymous User it depends on how Sky were servicing you. Sky can piggy back but Now has to work off an Llu https://www.samknows.com/broadband/llu
https://www.samknows.com/broadband/broadband_checker
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

So confusing - why can't they all work from the sheet ☺
Guess I'll have to go to another provider - won't touch Sky with a bargepole after my previous fiasco!
Andy
Legend 5
Legend 5

@Anonymous User

 

Your exchange is Sky-enabled so in theory you should be able to sign up for NOW TV unless there is a capacity issue. Did you enter your details into www.nowtv.com/combo ?

 

If the speed on your line is likely to be too low to reliably stream the NOW TV passes then you won't be offered the basic broadband combo.  If it displays a telephone number I'd recommend giving them a ring and they can let you know exactly what the situation is, alternately there should be a live chat bubble at the side of the page you can use to ask.

 

 

Anonymous User
Not applicable

Hi. Yes entered my details. The speed is there - I had fibre installed over 12 months ago which is why I went with BT at the time. Thank you. I'll try the live chat 🙂