13-02-2018 11:08
Dear Sir/Madam
I am experiencing poor broadband speeds, router stats are:
Downstream is 3754kbs
Upstream is 605kbps
Also I am on ADSL2+ Annex A.
Please can you ask your tech support department to reprofile my line to:
3db fastpath, ADSL2+ Annex M as my exchange supports Annex M.
I should be getting at least 5000kbps on this line, as I did with my previous ISP.
Many thanks
Mrs Roberts
13-02-2018 18:57
wrote:
Dear Sir/Madam
I am experiencing poor broadband speeds, router stats are:
Downstream is 3754kbs
Upstream is 605kbps
Also I am on ADSL2+ Annex A.
Please can you ask your tech support department to reprofile my line to:
3db fastpath, ADSL2+ Annex M as my exchange supports Annex M.
I should be getting at least 5000kbps on this line, as I did with my previous ISP.
Many thanks
Mrs Roberts
Ok Mrs Roberts, i will email you now and we can discuss this further @Anonymous User
13-02-2018 18:59
wrote:
wrote:
Dear Sir/Madam
I am experiencing poor broadband speeds, router stats are:
Downstream is 3754kbs
Upstream is 605kbps
Also I am on ADSL2+ Annex A.
Please can you ask your tech support department to reprofile my line to:
3db fastpath, ADSL2+ Annex M as my exchange supports Annex M.
I should be getting at least 5000kbps on this line, as I did with my previous ISP.
Many thanks
Mrs Roberts
Ok Mrs Roberts, i will email you now and we can discuss this further @Anonymous User
Nevermind, i can see you've already got in touch 🙂