19-03-2018 22:04
Hi all,
I have a NowTV hub two (installed this morning) and a JVC smart tv, but i cant find any clear information about whether I can watch Now TV on that TV. The online Now TV chat service was evacive and suggested that I just need to figure out how to install an app or buy a smart stick and I'm kind of confused as some information online suggests that Now TV is only watchable on some makes of TV (e.g LG TVs). So, I am guessing that I cant watch the TV on my TV, particularly as there seems to be no app in the app listings on my TV.
This is not helpful and I'll probably have to cancel as the technical help people seemed unwilling to provide clear answers which makes me think that they are trying to hid the limitations of the service.
I'd be very, very grateful as I cant get my head around what I have actually signed up to. In particular, I dont understand what the difference is between a Now TV smart box and Now TV hub two and whether I should be able to see the service on my tv or not. I can access it on my laptop but that was not what i was expecting.
Thanks in advance.
mel
19-03-2018 22:09 - edited 19-03-2018 22:10
@Anonymous Userno you can't directly. You need a Now box, stick or other devices. Do you have a Chromecast or PS 4 or X box?
Hub is how you connect to the internet it's the Now broadband router.
19-03-2018 22:19
Thanks for your reply. I really appreciate it. I think that you are saying that a hub2 is not the same as the NowTV box. I thought that it was enough for me to use the service on my tv. It looks as though i have bought a tv service that I cant watch on a tv, havent I?. Damn!! I dont have chromecast or any games consoles.
19-03-2018 22:45
19-03-2018 23:20
Hi.
Yes, I did know that i was changing broadband provider. I wanted to replace virgin with something cheaper as I wasnt getting all the freeview channels with that service, so it felt really expensive. I picked Now Tv, because Uswitch suggests it was a good value package for the price given the extra 15 channels that uswitch states that you get ...... so I feel quite mislead that this has turned out to not be the case. I would have picked another provider if i knew that tv channels are not available on a tv without extra products/costs that were not listed. This really sucks, but on the positive side, its my birthdy in 41 minutes.
M
20-03-2018 7:23