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Anonymous User
Not applicable

No service as if 10 am this morning.

Got a text from Sky while I was at work, informing me that my Now TV phone and broadband is down. Sure enough, ringing my home phone, I get an out of service message.
When I log into my account here and click on check status, it says there's a problem with service, but then it mentions Shepherds Bush, but I'm in Lancashire! Tried your people on Twitter, but they were no help.
3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Why don't you phone the NowTV Broadband Team by going to the nowtv website, click on My Account (sign in with details) then select My Package and under moving home there should be a helpline telephone number.

Anonymous User
Not applicable

Maybe being a bit naive, but how can you use the nowtv website if no connection is available??

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Because the OP posted on here, where reading their post i assumed they either used they workplace internet or used their mobile phone internet data to access the nowtv website Smiley Wink