12-12-2017 15:38
how disgusting this is my girlfreind stayed in home for 2 days waiting for open reach to turn up not even a call nothing ..and now she as to rebook till the 28th of deceber cant do anything cant contact her family cant do any shopping NOW TV siort it out
12-12-2017 15:55
@Anonymous User wrote:
how disgusting this is my girlfreind stayed in home for 2 days waiting for open reach to turn up not even a call nothing ..and now she as to rebook till the 28th of deceber cant do anything cant contact her family cant do any shopping NOW TV siort it out
Hi @Anonymous User I understand your frustration, especially as it's over the holiday period. Your girlfriend can email in or call us to see why the engineers didn't arrive. If we find that it was OpenReach who missed the appointment we can maybe bring the date forward but it wouldn't be guaranteed.
13-12-2017 18:38
well if you offer a service it shoud not be a lottery to get the broadband up and running
13-12-2017 18:41
well if you offer a service it shoud not be a lottery to get the broadband up and running