@dominicread123 wrote:
I'm trying to log in, it recognises my password then states sign in unsuccesful
Hi @dominicread123
This might be caused by one of two things
- if signing in is unsuccessful, then the system is not recognising either your username or password or both.
- It is also possible that you have not completed all the steps required in order to complete, sign up in which case the now TV box may not allow you to login
You don't have multiple NowTV accounts. Do you?
To reset your password Go Here
If you're a brand-new customer make sure you have finished all the steps in this Help topic by using a PC
Hope that helps
I do not work for now TV. I am simply a NowTV customer trying to help I am a
Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
