05-11-2013 21:43
Why does my now tv box not recognise username or password -both correct and case correct
Solved! Go to Solution.
08-11-2013 8:39
11-10-2014 21:24
11-10-2014 21:55
Hi @Anonymous User
That's right.
You can also try the steps here.
Please let us know if you've already tried this or how you get on with these.
Thanks
NOW TV Team
11-10-2014 21:59
11-10-2014 22:39
12-10-2014 12:47
12-10-2014 17:04
Hi @Anonymous User ,
Thanks for getting in touch, I'm sorry for any inconvenience this has caused.
Can you please try signing into the NOW TV App on a PC/Laptop and then play content.
Once you have done this can you please reset the NOW TV box and then try to sign in again?
Many Thanks,
Karl
NOW TV Team
13-10-2014 17:48
11-10-2014 22:03
13-10-2014 19:00
I got problems with my nowt box , we moved to another flat and now is not working nd the connection is excellent , what could be?
13-10-2014 20:48
Hi @Anonymous User
Thanks for getting in touch with us.
Sorry to hear that.
Can you please specify what exactly is happening, do you get any error messages or codes?
Have you tried any troubleshooting steps yet?
Kind regards,
Birgit
NOW TV Team