Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- NOW Community
- Cinema
- voucher not working
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Follow discussion
- Subscribe
- Mute
- Printer Friendly Page
Anonymous User
Not applicable
01-12-2013 9:26
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
1 ACCEPTED SOLUTION
Anonymous User
Not applicable
01-12-2013 9:35
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
When you say it's not working .....
Have you actually signed up for Now TV and entered your payment details, these are required steps before you can successfully apply the voucher.
If you have done this, can you tell us what error code you get?
Have you actually signed up for Now TV and entered your payment details, these are required steps before you can successfully apply the voucher.
If you have done this, can you tell us what error code you get?
67 REPLIES 67
Anonymous User
Not applicable
16-04-2016 17:58
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@Anonymous User there is no email with a code, just pick a sports channel and hit play and you'll be asked if you wish to start your pass.
Anonymous User
Not applicable
28-12-2016 20:35
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
4010 error code
SeeMoreDigital
Legend 5
28-12-2016 20:38
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi and welcome to the forum @Anonymous User,
Perhaps the following 'Help Centre' article may be of use to you: Now TV voucher code not working
However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them [Just remember to have your proof of purchase information to hand]...
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
- Click on the following: How To Contact NOW TV link.
- Click on the blue 'Start Live Chat' button on the left of the web page.
- A new 'What can we help you with today?' pop-up window should open up.
- Click on the 'Request Chat' button.
Cheers
Anonymous User
Not applicable
01-12-2013 10:47
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi paul0980,
You'll need to send us an email with the voucher code or come onto live chat so we can look into this. You can find the email/live chat button by going to contact us and selecting the relevant drop downs.
Regards,
Mo
NOW TV Team
Anonymous User
Not applicable
01-12-2013 10:53
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
where is live chat .
Anonymous User
Not applicable
01-12-2013 11:22
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi paul0980,
You'll need to go to contact us and select the relevant drop downs. The button may disappear if all the agents are busy but you can try again by refreshing the page. Alternatively you can send us an email.
Regards,
Mo
NOW TV Team
Anonymous User
Not applicable
25-12-2013 22:13
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Message voucher not valid
Anonymous User
Not applicable
26-12-2013 8:48
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Have you entered payment details?
Anonymous User
Not applicable
26-01-2014 12:45
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
We have a 3 month pass which was activated at Christmas and has now stopped working after 1 month. We have re-entered (correctly and several times) the voucher code for the pass.
Our account also says the prepaid periods ends on: 25 March 2014.
Can you help?
Anonymous User
Not applicable
26-01-2014 12:46
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
We have a 3 month pass which was activated at Christmas and has now stopped working after 1 month. We have re-entered (correctly and several times) the voucher code for the pass.
Our account also says the prepaid periods ends on: 25 March 2014.
Can you help?
