my remote has stopped working - we've tried several new batteries and nothing.
how do i get a replacement? It was brought for me as a gift at Xmas so not very impressed how long its lasted but I havent receipts and nor does the purchaser.
Same problem - intermittent fault with remote - it was gift so I've no receipts etc. but it's only a few months old.
Solved for now by sharply tapping as suggested by another post (thank you!) - but I'm not confident that solution will stand the test of time - it looks like there's a batch of remotes with a manufacturing fault (bad soldering?).
Tip for anyone who's not sure if their remote's at fault: you can see the IR flashing by looking at the remote using a digital camera in a darkened room.
yay! I can't believe it worked! I've been frustrated for two days = I changed the batteries, turned tv nearer, moved nearer to tv, changed the hdmi cables around, even tried a spare remote - all to no luck.
Hope this keeps working 🙂
Thanks for posting and welcome to the forum. Whilst your waiting for a replacement remote, you can download the Roku remote app for free for both Android & iOS devices.