Faulty Remotes

[milliek]

Is it possible to use any other type of remote with NOWTV Box?

I bought 4 nowtv boxes with 3 month pass, have been back to Argos twice returning 3 boxes because remotes would not work at all except for one box.

managed to get the others working eventually by jiggling around with the battery contacts, this was necessary as the boxes are in extremely short supply only 1 or 2 at various ARGOS SHOPS spread over a wide area and involving much travelling.

[Goonster]

Would be nice if we could buy the remotes separately at some point soon, as they look easily damaged..

[StuartRogerson]

There is also a Roku remote app for Apple Devices

[Goonster]

Not so clever if you dont want or own anything Apple..

[cptnimrod]

just been to argos today picked up my nowtv box , have the account setup with entertainment pass etc .. an lo an behold the remote doesnt work so what am i supposed to do now?????

not happy at all

[Justin-A]

Hi cptnimrod,

Thanks for getting in touch with us and sorry to hear of the issues.

Unfortunately, in this case you will have to return the box to the retailer where it was purchased and request a refund or a new box if there is in fact a fault with the purchase. Hope this helps.

Kind Regards,

Justin

NOW TV Team

[milliek]

we eventually discovered that banging the remote on your knee does work.

four returns to argos and four new boxes later at the suggestion of a
helpful argos customer we had success and all now working well.

On a different subject does anyone know if I can use my bank details for
separate xmas gift box not being used at my address?
If so would it require a new user name and password?

[StuartRogerson]

Yes you could. It would be your own details though that you would need to use I think. Remember there is a limit of four devices and only two can be used at the same time. That's if you are paying for the subscription for them. If you mean could you buy a box with your bank details simply to give to someone as gift then yes you can do that and they can set up their own account.

[milliek]

Dear justin i saw your reply to another community member and have taken
advantage of using the link to you.

1) we discovered that the remote will definitely work if you tap it sharply
on your knee.

2) I urgently need to know if the nowtv 3month movie pass box sets i have
bought for grandchildren xmas gifts can be linked to my bank details and
will they need a different user name and password?

They don't live near me and have different broadband providers and
wireless passwords.
My community name is milliek and i would be very grateful if you could
email me from the email address above, thank you.

[Mo-D]

Hi milliek,

The NOW TV Box can be linked to your account as you're able to register 4 devices. Alternatively you can create another account with a different username/password in order to make use of the 3 month movie pass.

Regards,

Mo

NOW TV Team