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Anonymous User
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error code 014

hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hello,

 

Give the following the instructions a go to fix this: NOW TV error 014 

 

Regards,

 

Michael

NOW TV Team

View solution in original post

524 REPLIES 524
Anonymous User
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Hi there @Anonymous User

 

Thanks for posting!

 

Really sorry to hear that you're getting the 014 error, I can understand how frustrating it can be 😞

 

We'd love to see you up and running as soon as possible, could you let us know who your Internet Provider is please?

 

Thanks,

 

Ryan
NOW TV Team

Anonymous User
Not applicable
I just had the same issue today. The white box has been working for the last two years and suddenly its guving error 014.12. Can any one help. I have tried all the above.
schnapps
Legend 5
Legend 5

@Anonymous User

 

Have you tried rebooting your nowtv box and your Router?

Anonymous User
Not applicable
Yes done that
schnapps
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Legend 5

@Anonymous User

 

I am guessing you have already read and done the things mentioned in this guide below ?

 

http://help.nowtv.com/article/Error-014-NOW-TV-box

schnapps
Legend 5
Legend 5

@Anonymous User

 

Maybe there is some information on this link thread that can be of assistance with your error 014.12 on the white nowtv box ?

 

http://community.nowtv.com/t5/NOW-TV-Box-white/Error-massage-014-12/m-p/372945/highlight/true#M32638 

Anonymous User
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Hi

 

I have had my white box for a while now but it wont connect to my wifi. Keep getting error code 014.12 message. WiFi is fine as all other devises are connected fine. Any ideas?

 

caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

Please see if this helps.

 

http://help.nowtv.com/article/Error-014-NOW-TV-box

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Disabeling the network pins didn't help. I have tried restarting box too

Anonymous User
Not applicable

On the secret wifi page there is no signal strength