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Anonymous User
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error code 014

hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hello,

 

Give the following the instructions a go to fix this: NOW TV error 014 

 

Regards,

 

Michael

NOW TV Team

View solution in original post

524 REPLIES 524
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. If the care home wifi network is the type where you need to log in via a web page first then this won't work with the NOW TV box, it will look as if it's connected but it's not actually authenticated. If you try and tether to a phone then your father's mobile data allowance will be used, and NOW TV does draw a lot of data.

 

If the care home wifi is http-based authentication then a Roku device such as the Roku Express should work via their Hotel and Dorm Connect feature - check with the care home first to make sure.

Andy
Legend 5
Legend 5

@Anonymous User wrote:

Hi - can someone help me???  I am trying to set my Father up with NOWTV to be able to watch Sky Sports in his care home.  


@Anonymous User don't know if you still have this issue or you've resolved it, but there is now a hotel and dorm feature on the standard black NOW TV box that allows connections to wifi networks requiring webpage authentication. Have a read of the following help page to see if it might help in your situation

 

https://help.nowtv.com/article/use-now-tv-device-in-hotel-or-student-accommodation

Anonymous User
Not applicable

anyone with this problem using a VPN reset your network adapter if still no got update network adapter driver and try again. I have poor internet living in the sticks, my internet disconnects regularly and eventuall error code 14 will flag on my nowtv and will not reconnect until I reset my network adapter. Works everytime

 

https://www.digitalcitizen.life/how-reset-all-your-windows-10-network-adapters-just-6-clicks

Anonymous User
Not applicable

You rule I applied these settings to my box I'm using the new super hub3 from virgin media, wouldn't let me connect to my wireless from the nowtv box and using the ethernet cable it was losing connection and getting it back every couple of minutes kept booting us out of programs and films and hubby couldn't watch a footy match without it constantly booting him spent hours on the phone with virgin media and nothing worked. Just done what you said and it's all connected now working perfect 👍 you rule thankyoy was ready for jumping all over my now TV box lol
Anonymous User
Not applicable
I have not used now tv for a year. Can't answer your q.