01-08-2013 16:43
hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.
Solved! Go to Solution.
21-02-2014 16:18 - edited 13-06-2014 13:42
Hello,
Give the following the instructions a go to fix this: NOW TV error 014
Regards,
Michael
NOW TV Team
05-09-2014 12:34
Hi @Anonymous User
Thanks for your post.
Sorry to hear that the issue is still ongoing.
If you don't mind specifing which steps you have tried, it will help me to assist you further on.
Can you also tell me who is your ISP?
Kind regards,
Birgit
NOW TV Team
08-09-2014 2:08
I have a VM Superhub 2 router and I can connect to my VM wifi router but won`t connect to my local network. I have contacted VM and they told me that I need to disable the ping pressing the home x 5 ff 1 play1 rewind 1 play 1 ff 1 as I have the use of one hand can you tell me how I can disable the ping so I can connect to my local network
08-09-2014 11:40
Hey @Anonymous User
Thanks for your post.
The following video shows how to switch off pings step-by step.
Hope this helps, but please do let us know if we can help you further.
Kindest
Steve
NOW TV Team
19-09-2014 22:38
20-09-2014 16:01
Hi @Anonymous User
Thanks for getting in touch.
Sorry to hear that you're having issues with the connection.
Can you please tell me if there's any error codes or messages?
You mentioned you have tried everything. Can you please tell me what have you tried?
Kind regards,
Birgit
NOW TV Team
20-09-2014 17:59
20-09-2014 19:57
Hi @Anonymous User
THanks for that.
Have you tried these: http://bit.ly/1i8HThK and http://bit.ly/1pgHkrc
Kind regards,
Birgit
NOW TV Team
21-09-2014 17:08
21-09-2014 17:38
Hi @Anonymous User
Sorry to hear you're still having this problem.
This error code usually indicates that there's still a problem with the connection between your box and your internet router.
It might be worth changing the channel, but you should also ensure that you have removed your network pings and also checked all settings on the box as per our previous posts.
Kindest Regards
Steve
NOW TV Team
21-09-2014 17:47