01-08-2013 16:43
hi, ive tried everything i can think of but cant connect. keep getting error 014 . sorry for grammer on smart tv browser.
Solved! Go to Solution.
21-02-2014 16:18 - edited 13-06-2014 13:42
Hello,
Give the following the instructions a go to fix this: NOW TV error 014
Regards,
Michael
NOW TV Team
13-11-2013 13:30
13-11-2013 23:52
14-11-2013 11:03
Hi EmBee,
Thanks for your post. Please allow up to 5 working days for delivery of a NOW TV box. Once the box is dispatched you will be emailed with a tracking code.
Thanks,
Aylin
NOW TV Team
14-11-2013 13:14
Aylin, I was told on the 9th that a replacement box would be sent. So it should be with me by now. See email below.
Please confirm that it was sent on 9th.
I kept posting because i was continuing to try and get a fix while waiting on the new box.
From: NOW TV Help [mailto:help@nowtv.com]
Sent: 09 November 2013 20:05
To:
Subject: NOW TV - Re: Your enquiry
Hi M,
I am sorry to hear that you are experiencing this issue.
I have ordered a new NOW TV box to be sent to you. Please allow 3 - 5 working days fro delivery. Can you also please send back the faulty NOW TV with the return to sender label that was provided with the NOW TV box.
I apologise for any inconvenience you experienced.
Should you have any other queries, please don't hesitate to contact us again.
14-11-2013 15:46
Hi Embee,
Thanks for contacting us.
When the box was reordered for you, you should have received a tracking number email to the address registered to your account. Try using this to see the status of your delviery.
If it has been returned to sender, you will need contact us via live chat.
Regards,
Aaron
NOW TV Team
29-06-2014 19:17
I did this entry and now screen is frozen on roku?What next?
29-06-2014 19:39
@Anonymous User wrote:I did this entry and now screen is frozen on roku?What next?
Temporarily unplug the unit mains supply...
30-06-2014 5:54
07-11-2014 23:02 - edited 07-11-2014 23:03
04-12-2014 16:13
Can't thank you enough worked for me.