@Anonymous User
Email customerservices @ nowtv.com (without the spaces), see what they say.
Or go on Twitter and twit NowTV.
As in space, no-one In the Community (who can do anything about this) can hear you scream.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
