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Free pass not showing

Hi, I purchased a one off pass to watch the Arsenal v West Ham game last Saturday. I then got an email saying I’d been given a 3 month free pass for sky sports on mobile which was great. Nothing showed on my Now app though. I then got an email from N...

White NowTV Box 'being turned off'

I just (by accident) noticed the warning on my white NowTV box that it is being 'turned off' in October. First I've heard of it, no correspondence, no email. I've requested a stick replacement, but there are a LOT of elderly people with these boxes (...

Remote

My now tv stick constantly drops connection with the remote control then will reconnect following a reset. Is there a fix for this? 

STOP lying NowTV

I raised a complaint re having to pay for replacements for my three white NowTV boxes, having only been offered one new free tv stick.Why should I have to pay another £50 to replace my other two devices NowTV? Answer me that! Each time I get a stock ...

Old White Box replacement

I get email to register for a Free NowTV dongle as old white box will not work in future. But what if have 2 or more boxes, how do I get those replaced.Unable to talk or chat with a live NowTV person. Appalling service, having to spend time going rou...

Resolved! Poor jittery frame rate

I've been using Now TV for a couple of years, but I'm getting sick of the poor frame rate on almost anything I watch.... Just watched Christmas Carol, then The Elf, and it was as if it missed every other frame the whole way through.  The other week I...

White boxes

I have 2 white boxes neither of them are working. Have they been cut off already? My son is autistic and won't go to bed without a film.

Remote doesn’t work

Hi my now tv is no more than 4 months old and the remote doesn’t work I thought this was the battery’s so I changed them to find the remote still doesn’t  work iv removed the wires and batteries left it for 10 seconds waited until the home screen and...

No new device email

Hi, I’ve seen that many people are receiving new device emails regarding a stick for those who have white boxes. I have a white box and haven’t received an email, how do I find out if I’m getting a stick, or at least one at a discounted price? I know...

NOW TV SPEED

I’m a NOW TV customer since last 25th of August and I’m trying to work from home which is impossible. Quite annoying actually. How I can solve this situation, upgrade the speed or even cancel the contract as the speed is awful for everyday needs. Tha...