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BoxFreezing
Advocate

White Nowtv box freezing

My box is freezing at the homepage despite having been reset, factory reset, and all cables unattached and reattached. Any help??? Tried live chat but website is saying it's unavailable. Fab customer service πŸ–’πŸ–’πŸ–’
6 Replies
Damonow
Advocate

Re: White Nowtv box freezing

The exact same thing has happened to my white now tv box!
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Hany2209
Mentor

Re: White Nowtv box freezing

Having the same issue and just spoken to someone on live chat. Apparently it's a problem they're aware of and are fixing it. Nothing to do with our boxes.
Just have to wait and see unfortunately!
Peach86
Advocate

Re: White Nowtv box freezing

Same here just frozen
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BoxFreezing
Advocate

Re: White Nowtv box freezing

Thanks so much. Glad to hear something positive!
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BoxFreezing
Advocate

Re: White Nowtv box freezing

Thanks so much! Glad to hear it's not the boxes and someone else is having the same problem!
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mileage
Advocate

Re: White Nowtv box freezing

I have 2 now tv boxes ( both white ) that have also frozen on the home screen, tried reset on 1 box, but after going through the loading/update process just froze again???

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