cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Upgraded tv can't log into not tv

I've recently upgraded my tv, I run now tv through an ee box. Have watched in the past through the EE box fine, now won't let me log on, tried re setting password and agin doesn't work. Very annoying, tried on my phone and works fine but won't work on tv.
3 REPLIES 3
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

Does your EETV need updating?

 

http://help.nowtv.com/article/Performing-an-update-EE-TV

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Many thanks for the message. Seems to be up to date. Weirdly if I try to log in with my old password it say wrong password etc, but if I try to log in with my new password nothing happens and screen stays the same with no message??
caseyb1993
Legend 5
Legend 5

@Anonymous User Maybe try removing the nowtv app and re-adding it. A lot of the time, it can help. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂