02-06-2017 17:19
Last night when I used the YouTube app I didn't have access to my favourites or Liked videos.
Is this a known problem?
They're still all saved on my account when viewing on a PC but the NOW TV app seems to have lost them.
I can save new ones but I'd like my existing lists.
I haven't tried logging out & in again, that will be my next step if it still doesn't work tonight.
Just thought I'd check if anyone else has this problem before messing about with the settings
02-06-2017 17:31
Hi @huxley123,
NOW TV have no control over 'third-party' apps, such as: BBC iPlayer, ITV Hub, All 4, Demand 5, RedBull TV, Youtube etc.
The design of their UI's, the content they offer, their delivery systems for each distribution platform is entirely controlled by the individual service provider.
Cheers
02-06-2017 18:09
10-06-2017 11:17
The last NOW box update seemed to have caused a glitch where it created a second YouTube account on the app.
After a few times logging out and back in & re-activating the app it looks like I've managed to sync it to the original again and got my favourites back.
10-06-2017 11:58
Hi @huxley123,
Please confirm... Is this issue with the 'white' NOW TV box?
If so, you might want to consider upgrading to the 'black' NOW TV box, as it offers twice the RAM memory and a faster 'dual' core CPU.
Cheers
10-06-2017 14:32
Yes, the white box.
I'll keep using it till it stops working, no doubt the black one will soon be out of date as well.
10-06-2017 15:57
@huxley123 wrote:Yes, the white box.
I'll keep using it till it stops working, no doubt the black one will soon be out of date as well.
Hi @huxley123,
Given the sophistication of the currently available app apps along with their memory requirements (YouTube being one of the hungry ones), it will be a few years before the black box runs out of steam...
Cheers