Two payments have been taken out of my account, why?

[Anonymous User]

I was unable to connect to sky sports -notified you but some how two payments have been taken -notification was received stating one payment would be returned - please ensure this is now two 

[Anonymous User]

Hi @Anonymous User

Thanks for your post and sorry about the delayed reply.

I believe your issue is now resolved. If you need any further assistance, please let us know 🙂

Birgit

NOW TV Team