26-05-2015 22:54
09-05-2019 6:22
Im using safari on Mac and when i try to log in the screen goes a blank white colour and doesnt allow me to sign in. its been like this for a few days now.
21-06-2015 13:10
07-12-2015 19:29
Hi I've tried re-setting my passoword, resetting the box, I've even been off the box for a few days and it still wont let me sign in after it logged me out and I don't know why.
10-12-2015 16:23
Hi @Anonymous User
Thanks for getting in touch, sorry to hear you're having some issues. Are you still plagued by this? Can you try another reset of the box for me please. Sometimes 2nd time is the charm.
Are you able to sign in on other devices?
Cheers
Ranj
NOW TV Team
28-05-2015 18:08
Hi @Anonymous User,
I am so sorry to hear that, I can understand that must be quite irritating for you.
Please keep an eye out for an email from me shortly, so that I can see what's going on with your account.
Thanks,
Seema
NOW TV Team
10-09-2015 19:24
Hi I cant get my now tv to work on the eetv its not recognising my user name or password I have reset it and still not working ?? Would be grateful for advice
10-09-2015 19:26
I cant get logged in to my eetv with now tv ive changed my password n user name but still nothing ? Help please
12-02-2019 17:18
I’ve downloaded the app onto my Samsung smart tv and it won’t let me sign in but will let me sign in on here which I. Don’t understand
12-02-2019 17:43
Hi @Anonymous User
Bit of a long shot, what happens if you unplug the power to the Samsung TV for about 30 secs and also at the same time power down the router.
Then once you powered back on both the TV and let the router go through it's reboot procedure, see if you can sign into the NowTV App on your television.
Also double check that your Samsung TV software is up to date.