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Anonymous User
Not applicable

‘Stop playback on one of your other devices’ message when I only have one other tv in use.

Furious .

 

the football, rugby and formula 1 is on and I’m having to go to a discussion board?

 

for help!!

 

 

3 REPLIES 3
Anonymous User
Not applicable

Can someone help here

i only have one other device (football ) on and i keep getting this message

 

Maximum number of devices etc

gavs82008
Legend 5
Legend 5

@Anonymous User 

What device are you using to watch NOW?

FYI that I do not work for NOW, just a NOW customer trying to help
Mark_Weinreb
Legend 5
Legend 5

@Anonymous User  @Anonymous User From the title of this thread, I read it that you are trying to watch on two devices (tvs) at the same time. Well, sorry to tell you, but from 19 July you can now only watch on one device at a time, unless you buy a Boost pass which will allow you to watch on 3 devices at a time. As well as giving full HD and removing third-pary ads from catch-up programs.