Remote not working.

[Anonymous User]

My remote keeps disconnecting and the directional buttons dont ever work. It has new batteties and has never been damaged etc. Pls can i get a new remote? As i love now tv and dont want to go back to virgin or anything else. Pls help?

[SeeMoreDigital]

Hi @Anonymous User,

How long have you had your 'white' NOW TV box? It might have developed a fault...