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Anonymous User
Not applicable

Re: Nowtv box won't accept WiFi password

I have recieved a replacement eetv set top box , and am trying to resign into my now tv account , using my e=mail as my username as before . I have tried reseting my password abot 10 times , but I keep being told that niether my username or my password is recognised . Help 

2 REPLIES 2
ukbobboy
Legend

@Anonymous User @SeeMoreDigital @Anonymous User

 

Hi S & P

 

Do you have any non-alphanumeric characters in your password, e.g. &, @, <, >, etc., simply because the Now TV boxes, both black and white, has a tendency to find them problematic.

 

 

UK Bob

 

SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

Have you managed to resolve your issue?

 

 

Cheers