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Andy Legend 5
Legend 5

Re: Now tv

@Likkleellid

 

Although they haven't posted anything yet, mine and quite a few others are now working. If you haven't already try pulling out the plug, leaving a few seconds and powering up again. 

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glensu
First Poster

Re: Power light flashing

me too ... 4 year old on holiday really disappointedf !!

 

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Andy Legend 5
Legend 5

Re: Power light flashing

@glensu

 

Although they haven't posted anything yet, mine and quite a few others are now working. If you haven't already try pulling out the plug, leaving a few seconds and powering up again. If that doesn't work you may need to try again later.

Sonja70
First Poster

Re: Power light flashing

So, downstairs box went down this morning mid film, tried all the usual power off and hard reset to no avail and like others, the double flash for the last 10 hours! But the upstairs box appears good and unaffected.... Even picking up the point at which the film downstairs went off!

i realise there's a tech problem, but any ideas when it will be fixed?

thanks in advance 😶

 

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Andy Legend 5
Legend 5

Re: Power light flashing

@Sonja70

 

Welcome to the forum. It should be fixed now according to NOW TV - have you tried powering the box down for a few seconds then plugging back in? Seems to be working for most people, but if not follow the advice in the last post on here to contact NOW TV

 

 

http://community.nowtv.com/t5/NOW-TV-Service-Status/NOW-TV-box-issues-18-10-2016/m-p/403208#M353

Lmt
First Poster

Re: Now tv

Mine keeps flashing tried everything but now it won't reboot properly I'm on the keys get started screen try to enter details and it resets 

 

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Doraflip
Occasional Poster

Blue light flashing on box, no picture at all

I have the white box, has worked perfectly, 3 days ago I unplugged it and plugged it back in 5 minutes later. Now I have no picture at all and there is a blue light flashing on my box? I have reset it, changed hdmi point the lot, but nothing is working? Help, had a major op and housebound with only terrestrial tv!!!!
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ukbobboy
Expert 2

Re: Blue light flashing on box, no picture at all

 @Doraflip

 

HI Dora

 

You know, I've had a white box, in the recent past, which started to behave erratically after just getting over the two year mark. Rather than trying anything else, I bought myself a new black box at a discount price.

 

So, if your white box is over two or more years old you can then write it off as reaching the end of it's useful life.

 

I would strongly suggest that you buy a new black box, which is just as easy to set up as the white box and is more powerful.  You can either recycle the white box by sending it back to NowTV (by freepost, I think) or simply disposing of it.

 

However, if your white box is less than two years old then I'm sure other forum members will have some suggestion for you to try that may fix your problem.

 

 

UK Bob

 

Doraflip
Occasional Poster

Re: Blue light flashing on box, no picture at all

Ok, many thanks. So frustrating! It's 14 months old but in regular use.
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ukbobboy
Expert 2

Re: Blue light flashing on box, no picture at all

@Doraflip

 

Hi again Dora

 

I had another look at your first post and you said you had reset your white box, I assume by pressing the reset button which is in a small hole on the back of the device.

 

OK then, unfortunately the flashing light usually means that the box cannot find your wi-fi signal so first unplug your white box.  Then will have to restart your modem router, this will enable your router to re-acquire all your wi-fi and wired Internet devices.

 

After your modem router is back up and working, replug your white box and reinstall your wi-fi and account details.

 

Hopefully, this should now work.

 

Let us know how you get on.

 

 

UK Bob