19-10-2015 20:08
I have had my now box for a month now and it has worked fine upto now.
All I get is the white power light flashing and nothing else.
05-04-2016 20:30
Sorry i was going to update you, but trying to get Nowtv to work, but on the password.. but im sure they will be sorted later.
The smart was already set up, but what i did from the link you provided, was refresh all the wirless items.
I tried what you said before, but none of that worked, ie reboots, but going into the router did work for me.
So, i guess, that (may ) be an answer?
05-04-2016 22:45
Oh i meant to add, you were correct, the box did want to update which i think created the problem in the first place, so once again thank you for the advice, it was spot on.
04-06-2017 17:54
06-06-2017 20:46
Hello.
I had the same symptoms described by this very long thread. I am an electronics engineer, so ran a few tests. The problem in my case, is a blown power supply after a mains power failure.
Replacing the power supply with a 6 volt compatible unit brings the 'Now TV' box back to life. You will need to set up the wifi connection again. For those who are a bit techy, the power supply has probably blown the direct current (DC) rectifiers and an unregulated AC voltage is now supplied to the Now TV box, hence the total malfunction of it. With the failure of power supply you won't be able to reset it or anything else.
I will post this info in a new thread as well.
06-04-2018 24:26 - edited 06-04-2018 24:29
IanHub Thanks very much, it works for me.
My Nowtv box's white LED was flashing, the remote was not working at all. I tried the hard reset but it didn't work. Of course, I didn't think of changing the power supply because the box was working.
Now I changed the power supply to a new one and Hooray! The box is back to life.
UPDATE: After starting the first programme, the box's frozen again, and the LED started flashing.
06-06-2017 22:06
Hi Joanna, I just posted the same problem with the suitable fix. Your power supply has probably failed. You will need a new one. It you take your old one to Maplins/Currys etc they will find you a replacement.
06-04-2016 14:44
I can't get it to work ,I unpluged the box and i've reset the box and still it doesn't work what can i do ?
06-04-2016 14:53
@Anonymous User wrote:I can't get it to work ,I unpluged the box and i've reset the box and still it doesn't work what can i do ?
@Anonymous User
Anything shown on the TV screen such has error messages etc ?
Is there a White Light on the front of the box or does the light flash ?
Is the WIFI working on the Router , maybe try rebooting by powering off Router.
When you say a reset, do you mean a hard reset by pressing the reset pin on the back of box for 30 sec ?
08-08-2016 19:11
08-08-2016 19:33
@Anonymous User
When the white light flashes continually on the box it usually means that the box is attempting a software update.
I don't think my suggestion below will work, but however it is worth a try for the sake of 5 minutes.
Try a forced software update on the box by following these instructions on the link below.
http://help.nowtv.com/article/Other-app-not-working-NOW-TV-Box