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Anonymous User
Not applicable

‎20-07-2016 20:01

Parental pin not accepted

Have changed pin online but the pin is not accepted x
0
1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

‎20-07-2016 20:07

In response to Anonymous User's comment

@Anonymous User Usually, a hard reset solves a lot, so I recommend trying that.

http://help.nowtv.com/article/Hard-Reset-NOW-TV-Box

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

6 REPLIES 6
caseyb1993
Legend 5
Legend 5

‎20-07-2016 20:03

@Anonymous User Just to be clear, what device are you trying this on? The white box? 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
0
Anonymous User
Not applicable

‎20-07-2016 20:05

Yes the white one
0
caseyb1993
Legend 5
Legend 5

‎20-07-2016 20:07

In response to Anonymous User's comment

@Anonymous User Usually, a hard reset solves a lot, so I recommend trying that.

http://help.nowtv.com/article/Hard-Reset-NOW-TV-Box

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

‎20-07-2016 20:12

I will give that a try thank you
0
Anonymous User
Not applicable

‎20-07-2016 20:26

Sorted thank you x
caseyb1993
Legend 5
Legend 5

‎20-07-2016 20:27

In response to Anonymous User's comment
@Anonymous User Great to hear 🙂
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂