27-09-2017 16:07
27-09-2017 16:39
Hi @Anonymous User,
Have you tried re-booting your router by disconnecting the power, waiting 30 - 60 seconds before reconnecting the power?
Cheers
27-09-2017 16:42
27-09-2017 16:55 - edited 27-09-2017 17:00
Hi again @Anonymous User,
Provided your password does not contain any special charactors such as an &, @, <, >, etc you should be okay...
The old 'white' NOW TV boxes are usually more prone to having issues when running third-party apps (such as BBC iPlayer, ITV Hub, etc). They are usually okay when running the NOW TV app!
If your 'white' boxes memory is at its limits I guess you could try deleting some apps to see if it helps. However, if the problem persits you're probably better off treating yourself to the newer 'black' NOW TV box.
By contrast, the 'black' boxes which were released in Aug 2015 offer twice the RAM memory and a faster 'dual' core CPU. And can be connected to the internet via WiFi or wired ethernet.
Every now and again, various retails offer NOW TV 'bundle' deals, where you can buy a 'black' box together with either 'Entertainment' or 'Cinema' voucher passes for a lot less than buying the two products separately.
Cheers
23-02-2019 11:36
I have this problem too. It was all fine until I switched form ee to sky as broadband provider. Guess I will be cancelling my sky now tv subsscription.
Or Maybe Sky can tell me how to actually make their equipment work together.