14-04-2018 8:48
14-04-2018 13:13 - edited 14-04-2018 13:18
Hi @Anonymous User
I have just edited my post, because it wasn't relevant in your particular case
Have you tried factory resetting the box to see if it makes any difference ?
https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick