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Anonymous User
Not applicable

NowTV box (black) jumps to YouTube mid programme

Box is <6 mths old - connected by WiFi to 60mbps fibre - has just started to switch over on its own to YouTube (music) mid way through watching a digital TV programme. Also getting a purple screen more frequently (still have sound) which goes after a reboot. Does it need replacing? Still under warranty.
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

I have just edited my post, because it wasn't relevant in your particular case Smiley Sad

 

Have you tried factory resetting the box to see if it makes any difference ?

 

https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick