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TinaC
Observer

Now tv white box

Would like a free replacement now tv box has i only use it on one device which is my television.

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13 Replies
schnapps
Legend 5
Legend 5

Re: Now tv white box

Hi @TinaC 

 

You need to get in touch with NowTV live chat with regards to the free Stick.

 

Use the green chat button on this link page below to reach them.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

gavs82008
Legend 5
Legend 5

Re: Now tv white box

@TinaC 

This is a customer forum, you are best to pop onto Live chat.

 

The topic of the "White Box" has been discussed to death on the fourm.

 

Make sure to click "Chat to an advisor"

https://help.nowtv.com/article/how-to-submit-a-complaint

sufferingsam
Mentor

Re: Now tv white box

Been trying past 2 days. Just cant get anyone on chat. ..........

 

Waiting doesnt help. Have 4 windows open, and times out. Online chat is a big lie

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gavs82008
Legend 5
Legend 5

Re: Now tv white box

@sufferingsam 

If you can’t get into Live chat use this form to fill out your details 

https://help.nowtv.com/complaints/tv

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sufferingsam
Mentor

Re: Now tv white box

Thanks guys. They flatly refuse to swap the white box unless I pay for  a stick.

Ridiculous and greedy.

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gavs82008
Legend 5
Legend 5

Re: Now tv white box

@sufferingsam 

The Now TV stick is very reasonably priced. However in my personal opinion it is a poor device when compared to a full blown Roku stick.

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ukbobboy
Legend

Re: Now tv white box

@sufferingsam  @gavs82008  @schnapps 

 

Hey Sam, or should I say Suffering Sam

 

That's a Blues musician's name, isn't it?   Betcha' sing or play the Blues in your spare time:

 

Blues Emoji.jpg

 

Every now and then I like to listen to a bit of BB King and some Muddy Waters. Yeah, I do like me some blues.

 

 

UK Bob

 

 

 

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sufferingsam
Mentor

Re: Now tv white box

Agreed. BB King and nostalgia.

 

Question: Is the blue tv box also similarly disabled? Might try and get that from someone. Would stop me spending unnecessarily on a stick.

 

 

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ukbobboy
Legend

Re: Now tv white box

@sufferingsam  @gavs82008  @schnapps 

 

Hi Suffering

 

Blue Box, you mean this one:

Now TV Smart Box with Remote Control.jpgTBH Suffering, I tend to go for Roku streaming devices instead but there's no reason why this one shouldn't be a good buy, unless someone that owns this device says otherwise.

 

However, I think because they are quite rare nowadays the price for a new one has gone up astronomically, check out this Amazon URL:

 

https://www.amazon.co.uk/NOW-TV-Smart-BOX-Set-top/dp/B01M3670XS/ref=sr_1_7?crid=2XRHIWF4ASW92&dchild...

 

 

UK Bob

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