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SweetBlitz
Expert 2

Re: Now tv box white - no longer working

...at first I was paying 6 pounds for the movies now its gone right up to 11.99

 

Ironically, I was paying £14.99 when Now TV started but now pay nothing thanks to this offer I received just over a month ago.

 

1 month of the Sky Cinema Pass for £0.00 a month: Offer available to the named recipient of this email only. Offer ends 30/09/2020 at 23:59. Pass auto renews at standard price after 1 month unless cancelled (currently: Sky Cinema is £11.99 a month). You can cancel anytime. Not available in conjunction with any other NOW TV offer. Offer not available to existing customers with a Sky Cinema Pass subscription. Offer not available to existing customers currently billed by a third party such as Vodafone, Apple, BT or NOW TV Combo customers. One offer code per person, offer code can only be used once. There is no cash alternative to the code, all codes are non-refundable and non-transferable. Offer lost if you cancel your Pass before the end of the offer period.

 

 

 

 

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NTVsux
Advocate

Re: Now tv box white - no longer working

NOW TV are a shameful bunch of con artists rehashing SKY TV for those who don't want to spend SKY money. 

My White box worked (been in a box for a year), did a system update and they bricked it. 

The fact they brick devices on the premise of 'Security' is BS. Same as all those IOT thermostats and bulbs that will suddenly brick in a few months. 

It's all BS they can whistle if they think I'm ever buying their products or services ever again.

If you want a solution but an old Xbox or PlayStation and put the app on their. Xbox 360 is 15 years old and STILL able to use this app. Prove that NowTV are scumbag con artists

Scum scum scum

NTVsux
Advocate

Re: Now tv box white - no longer working

Do it, NOWtv are scum bag money leeches.

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gavs82008
Legend 5
Legend 5

Re: Now tv box white - no longer working

@NTVsux 

Now TV have not remained in the dark for the White box being decommissioned.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

8D76C374-8A19-4348-A8C9-A7BB466F123A.png

 

It is standard for Now TV to remove the app from older devices. Even it’s removed from pre 2015 LG TVs.

 

To be complaining over an old device where you can buy a cheap Roku or Amazon stick is going to be rather pointless with Now TV.

 

In my personal opinion I wouldn’t be shocked if Now TV decommissioned all it’s devices and opted to focus on the app itself rather than producing substandard devices every few years.

 

Again you can spend £20-£40 on a stick that will work with Now TV.

 

Feel free to jump onto Live chat and complain directly with Now TV rather on a customer forum

https://help.nowtv.com/article/how-to-submit-a-complaint
Just make sure to click “chat online” within the green box 

 

You can always send an email to the address in the picture below 

68E7256E-9CF6-4A51-A521-016BA979F16A.jpeg

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AlexB83
Scholar 2

Re: Now tv box white - no longer working

The Now TV stick is £24.85 on Amazon and comes with a month free movies and entertainment so you are basically paying less than £5 for the cost of the stick. This is how technology works things become out dated and no longer supported, I watch Now TV on a variety of devices some much more expensive than the now tv stick and certainly don't expect them to be supported until the end of days. If you are getting 5-10 years out of a device I think that is definitely fair.

pickledtinsky
Mentor

Re: Now tv box white - no longer working

I don't. I bought it and it should work. Furthermore since they 'decommissioned' the white boxes neither of my 2 black boxes are working properly either. One not at all, and the other very badly. I won't touch anything to do with nowtv ever again.

 

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gavs82008
Legend 5
Legend 5

Re: Now tv box white - no longer working

@pickledtinsky 

Fair enough don’t buy anymore Now TV devices. But to not bother with Now TV passes because of old boxes not being being supported is a bit extreme. 

Many other users including myself have recommended other devices such as Roku and Amazon which are far superior than ANY device that Now TV has produced.

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SweetBlitz
Expert 2

Re: Now tv box white - no longer working

zubie
Advocate

Re: Now tv box white - no longer working

One thing I noticed about now tv is that the boxes didn’t work unless the supplied  hdmi leads were used any other hdmi lead  just wouldn’t do 

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Brian2828
Advocate

Re: Now tv box white - no longer working

My white Now TV box also not working . I paid £15 for it but it is now useless!

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