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gavs82008
Legend 5
Legend 5

Re: Now tv box white - no longer working

@Brian2828 

The white box was decommissioned back in October. 

In the world of technology you’ll have to accept that apps and devices never stay around forever.

 

If I were you I’d purchase an Amazon Fire stick or a Roku stick, because all that Now TV staff would do for you is a discounted Now TV stick which is an extremely unreliable device.

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

38BADFE1-25D8-4486-B762-4B0A552FA221.png

Luke
Newbie

Re: Now tv box white - no longer working

Now that my NOW TV 2400SK box is no longer supported by Now TV... what next? I would like Now TV to accept this unit back through the post FREEPOST and for it to be properly recycled/recommissioned. Any advice on this? I would rather it ends up having another life elsewhere rather than sitting in landfill with so much other "outdated tech"...

gavs82008
Legend 5
Legend 5

Re: Now tv box white - no longer working

@Luke 

Your best option is to head onto Live chat to see what Now TV staff suggest. 

 

Just make sure to click "chat online" within the green box. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

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