17-03-2015 12:51
17-03-2015 14:26
17-03-2015 15:00
@Anonymous User wrote:
Mine just won't find the box to connect to, it's seemingly vanished even though my internet is working on everything else. Even if I try and manually add the network it doesn't work. Its ZyXEL through home communications. Never had a problem before with the connection
@Anonymous User you say the router is a ZyXEL do you have the model number. I'm pretty much certain I know what the issue is and what caused it to happen, however the only fix right now would be to change your routers channel away from 12 or 13 to anything between 1 and 11 (with 1, 6 or 11 being prefered).
17-03-2015 15:05
17-03-2015 15:11
@Anonymous User I would expect you to know, hopefully this guide on KCs website should sort you out
http://www.kc.co.uk/help-and-support/articles/how-do-i-change-my-wireless-wifi-channel/
You'll ideally need a PC or Laptop connected to the router, but it is possible on a tablet or mobile.
17-03-2015 15:13
17-03-2015 16:09
@Anonymous User, the problems with replying on a mobile. I was trying to say "I wouldn't expect you to know". Hopefully the help page will get you in the right direct.
23-03-2015 14:36
23-03-2015 17:20
Hi @Anonymous User
Thanks for your post.
You should be able to go to Roku Channel store and re-download the apps from there. Is there any specific channel/app you are talking about?
Regards,
Birgit
NOW TV Team
23-03-2015 17:23
09-12-2019 21:09
what is reset, how do it make in connect to internet again?