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SteveAnsell
Newbie

Now TV White Box - No Replacement or Refund

We have just tried to use our white NowTV box after several months (long and painful story) only to discover that it is no lnger supported - despite paying for it. Never have we received an email about this despite being called a liar by Cliford on chat.

 

Has anybody else encountered this problem? Basically been left with a device that we paid for and being told need to purchase a stick - which could also be withdrawn at anytime! Surely this constitutes a breach of consumer rights?

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gavs82008
Legend 5
Legend 5

Re: Now TV White Box - No Replacement or Refund

@SteveAnsell 

Sorry to hear that you’ve been called a liar.

 

However NOW are no longer producing their own devices, they removed the option to purchase the stick from the website. 

Your only option is to purchase either a Roku or Amazon fire stick. 

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