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Zoezoe76
Advocate

Re: Now TV Box is not working AGAIN!!

Having the same problem with my white nowtv box, tried resets and unplugging everything but still freezing at home screen 

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Scorps1984
Newbie

Re: Now TV Box is not working AGAIN!!

Has this happened today?
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Conor89
Newbie

Re: Now TV Box is not working AGAIN!!

I'm having the same issue. Have tried all steps above except changing the wifi channel but don't know how to do that.
Has anyone managed to fix the issue??
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Scorps1984
Newbie

Re: Now TV Box is not working AGAIN!!

I reckon it's a problem there end as mine has done it also
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RichieT1
Mentor

Re: Now TV Box is not working AGAIN!!

Have the same problem. Pleas help NOW TV. Have reset white box, reset internet, reset everything but the box boots back up (I get the now tv logo with the O of the NOW turning into balloons, popcorn etc) but then the home menu appears in list order (home, best of catch up, my apps etc) and a a frozen 4 circle logo (orange, purple, blue and green circles). The white light is on and I can hear the box receiving input from the remote but no response on screen. When I reboot the time in the top right corner updates but then immediately freezes. Please help.

 

R

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Tim291180
Advocate

Re: Now TV Box is not working AGAIN!!

Same issue here, no wonder the box is so cheap. Have you had any useful help or does the box need the bin?
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Gman11
Advocate

Re: Now TV Box is not working AGAIN!!

It's a definitely a fault on their end as mine is frozen also, I've tried rebooting a few times. There will be unhappy customers today if it doesn't get resolved soon

RichieT1
Mentor

Re: Now TV Box is not working AGAIN!!

The bin I think. So frustrating, just want to watch the cricket and rugby for which I have paid. Feeling ripped off. 

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Roverholic
Observer

Re: Now TV Box is not working AGAIN!!

Exact same problem here Richie. Your words could be exactly what I've would have wrote. Surely a problem at their end?

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RichieT1
Mentor

Re: Now TV Box is not working AGAIN!!

Will the Now technical guys reply to this string? I can get NOW on my iPad......

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