Have the same problem. Pleas help NOW TV. Have reset white box, reset internet, reset everything but the box boots back up (I get the now tv logo with the O of the NOW turning into balloons, popcorn etc) but then the home menu appears in list order (home, best of catch up, my apps etc) and a a frozen 4 circle logo (orange, purple, blue and green circles). The white light is on and I can hear the box receiving input from the remote but no response on screen. When I reboot the time in the top right corner updates but then immediately freezes. Please help.