16-06-2015 20:12
Surprise, surprise...once again my Now TV box is not working.
I turn the box on, and it is frozen at the home screen, which says NOW TV.
I have tried resetting it, which did not help.
Yesterday I left it on the home screen for about 3 hours, and then it suddenly started to work. I used the remote control once it had started working so I know the remote is working.
AS soon as I turned it off, and then back on again...it froze once again.
Every week I seem to be having problems with the box, it is becoming a joke now!!
11-06-2017 18:19
11-06-2017 18:22
Hi and welcome to the forum @Anonymous User,
First things first. Can you please confirm the make an model of your NOW TV playback device?
Is it the NOW TV 'white' (Roku LT) box? Which looks like this: -
Is it the NOW TV 'black' (4200SK - Roku 3) box? Which looks like this: -
Is it the NOW TV 'smart' (4500SK - NOW TV) box? Which looks like this: -
Cheers
11-06-2017 18:38
11-06-2017 18:48
@Anonymous User wrote:
...Didn't get the pics
Really @Anonymous User. How strange. What device are you using to access the forum?
11-06-2017 19:01
11-06-2017 19:10
@Anonymous User wrote:
My iPhone
Really! I can view the images perfectly okay on my Android phone 😉
Anyway, back to your issue. Is it just the NOW TV app you're having problems with? Do other apps such as BBC iPlayer work okay?
14-12-2017 24:56
14-12-2017 12:41
@Anonymous User
Hi Stacy, Sorry to hear this, can you tell us where you purchased the nowtv box?
24-12-2017 19:22
My tv box is also proving temperamental. Picture is frozen, I have done all teh changes and resets. Happenned after viewing via a 24 hr sport pass. I took a break, and wanted to watch NOW TV cinema, but couldnt transfer. I switched off, and went back to the channel, to find that darts was still on. Tried to reset, everything frozen. Therefore missed last nights game, so left it. Left it for a while, and on return I had to re-enter all my contact, wifi etc. and it worked fine. Back this morning and again no joy. Tried all I did yesterday and still no joy. So it seems that this is an ongoing technical problem. I want to know what I need to do further to receive the service that I have paid. As yet christmas present looks like a swift return and refund.......
19-03-2018 19:08