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blakey79
First Poster

Re: Now TV Box is not working AGAIN!!

lol, asked for a rough time scale for the fix, I just got ignored after he fed me the written tech text. I wonder if they would have same attitude when I ignore the monthly bill...!!!

 

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Stevie9224
Occasional Poster

Re: Now TV Box is not working AGAIN!!

Where is the customer service when you actually need it. Obviously there is a problem that we are unable to rectify. Now TV are having our money for passes but are not concerned that we are not receiving the services we have paid for. No messages apologising for the issues or recompense!

Marco2
Occasional Poster

Re: Now TV Box is not working AGAIN!!

Same problem here. Frozen at home screen
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Hawke84
First Poster

Re: Now TV Box is not working AGAIN!!

same problem here

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Hany2209
Contributor 1

Re: Now TV Box is not working AGAIN!!

I spoke to someone on their live chat. it's a problem they're aware of and are fixing it. Nothing to do with our boxes.
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Claire771
First Poster

Re: Now TV Box is not working AGAIN!!

I have the same issue on the new box I bought 2 months ago but the older box is working fine ! Hard reset twice and still nothing 😡 .. how can it be a problem there end when my one box is working fine 

 

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S12
First Poster

Re: Now TV Box is not working AGAIN!!

Mine is the same, is there a global problem that Now/sky are trying to fix?🤔

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pshi
First Poster

Re: Now TV Box is not working AGAIN!!

same....

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Funk
Occasional Poster

Re: Now TV Box is not working AGAIN!!

Same here frozen home screen. Tried everything, guess we sit and wait now
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Suexfed
Occasional Poster

Re: Now TV Box is not working AGAIN!!

Same problem here. Hope it's sorted soon !

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