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Anonymous User
Not applicable

No delivery received.

Hi I ordered a now TV stick on the 4th January and I still have not received it i have checked the royal mail and all it says is they know the item is going to them still wait how much longer should I wait. 

4 REPLIES 4
Anonymous User
Not applicable

Same thing happened to me, yet I got an email from now TV for delivery feedback claiming it's just been delivered on the 11th Jan! Yet when I checked parcel force tracking, it's apparently still waiting for parcel on Sunday 6th Jan. But keep thinking it's been delivered elsewhere and someone else is using it.

schnapps
Legend 5
Legend 5

Hi @Anonymous User @Anonymous User

Go to live chat and tell them you haven't received your nowtv stick yet, where they can look into this for you further.

Link below to live chat.

https://help.nowtv.com/contact-us/managing-my-devices

Anonymous User
Not applicable
Thanks for the link. Sent them a message and fingers crossed I hear
something soon. Cheers
Anonymous User
Not applicable

All sorted know had to reorder it the team were very helpful didn't charge me for it again it came the other day