No Signal

[Anonymous User]

Hi - I've not used my NowTV box in a while. I tried to connect it this evening, while the white line is on, the TV isn't reconising the signal - it' sas if nothign is plugged into the HDMI Port. Have tried alternative cables and ports but to no avail. Any help woul dbe greatly appreciated.

[Simon-J]

Hi @Anonymous User,

Thanks for posting.

When you click the  NOW TV remote and point it at the box does the light on the front respond?

You could try a hard reset of the box - here's a link that explains how to do that.

Thanks

Simon

NOW TV Team

[Anonymous User]

Hi Simon,

Thanks for the response, no the box doesn't seem to respond to the remote control, the light remains constant.

Will try to reset it and see what happens.

[Anonymous User]

Hi @Anonymous User

Thanks for the update!

A hard reset usually does the trick so let us know how that goes!

Thanks,

Ryan

NOW TV Team

[Anonymous User]

Hi. I've had the same problem. I've tried to reset it but it isn't working. Anything else I could do or something I might be doing wrong? Thanks.

[SeeMoreDigital]

If you disconnect and reconnect the NOW TV boxes power cord do you see anything on your TV screen @Anonymous User