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Anonymous User
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‎07-11-2013 11:54

My now tv box cant connect to my local network

The light just comes up red when trying to connect and then fails. Is it a problem that its a virgin media router? I have the password right and it does connect to the router just not to the local network help.
1 ACCEPTED SOLUTION
Anonymous User
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‎07-11-2013 13:01 - edited ‎07-11-2013 13:01

Lots of people have experienced problems with Virgin Hubs
Others report that this will work :
Try pressing the HOME button on the remote 5 times followed by one press of FF,PLAY, REW, PLAY and finally FF.



You should now be in the hidden menu where you can scroll down to deselect 'enable network pings' box at bottom of screen.

Then move blue line down to Back and select - it should then connect and work ok with Virgin Superhub.

View solution in original post

257 REPLIES 257
Anonymous User
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‎15-07-2014 19:17

In response to Anonymous User's comment

I had this same problem - problem now solved - THANK YOU

0
Anonymous User
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‎30-07-2014 18:07

In response to Anonymous User's comment

Problem solved in seconds! Thanks 🙂

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Anonymous User
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‎30-07-2014 18:21

In response to Anonymous User's comment
Thanks, it was my best guess in fixing the nowtv box, where I'd been
through all the forums without success. Thought I'd try and fix it myself.

0
Anonymous User
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‎20-09-2014 20:35

In response to Anonymous User's comment

nice one i was getting a bit sore with it then... thanks Smiley Very Happy

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Anonymous User
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‎01-10-2014 14:03

In response to Anonymous User's comment
That worked amazing, thank you
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Anonymous User
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‎06-11-2014 24:23

In response to Anonymous User's comment
Amazing bit of info! Thanku so much!!
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Anonymous User
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‎08-12-2014 14:13

In response to Anonymous User's comment

thank you so much its now working after doing the above xx

 

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Anonymous User
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‎08-12-2014 18:58

In response to Anonymous User's comment

that was amazing, how the h... did you work it out?
that was very helpfull

thanks m8

0
Anonymous User
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‎08-12-2014 22:54

In response to Anonymous User's comment
I know crazy right! Glad it helped
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Anonymous User
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‎11-12-2014 18:55

In response to Anonymous User's comment
Cheers, that sorted my connection out.
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