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Anonymous User
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My now tv box cant connect to my local network

The light just comes up red when trying to connect and then fails. Is it a problem that its a virgin media router? I have the password right and it does connect to the router just not to the local network help.
1 ACCEPTED SOLUTION
Anonymous User
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Lots of people have experienced problems with Virgin Hubs
Others report that this will work :
Try pressing the HOME button on the remote 5 times followed by one press of FF,PLAY, REW, PLAY and finally FF.



You should now be in the hidden menu where you can scroll down to deselect 'enable network pings' box at bottom of screen.

Then move blue line down to Back and select - it should then connect and work ok with Virgin Superhub.

View solution in original post

257 REPLIES 257
Anonymous User
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Awesome gem of information. Could have saved me hours if id looked here first !!

Thanks

Anonymous User
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Thank you!!

Anonymous User
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invaluable help.Thank u! 

Anonymous User
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OMG ...... Thanks, it worked. Was gettin rather stressed. Lol 🙂
Anonymous User
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Immense find. I bow to you!

Anonymous User
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Thank you

Anonymous User
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This man is a star!  

 

Improbable though this sequence seems, it works. I have Virgin Media and it was driving me mad that the NOW box would not connect, a red light appearing each time and an endless cycle of frustration.

Anonymous User
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Thank you. It drove me mad too and I was on the verge of sending it back
when I thought it must be a simple thing to fix and started from scratch
via the modem where only the now TV was connected and it worked, so I made
up its own channel and everything else was put on another channel.

Anonymous User
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Hi

just to say it solved the problem so thanks for posting solution 🙂

Anonymous User
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Thhanks stuart robertson tip worjed first time