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- Re: My now tv box cant connect to my local network
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Anonymous User
Not applicable
07-11-2013 11:54
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The light just comes up red when trying to connect and then fails. Is it a problem that its a virgin media router? I have the password right and it does connect to the router just not to the local network help.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Anonymous User
Not applicable
07-11-2013 13:01 - edited 07-11-2013 13:01
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Lots of people have experienced problems with Virgin Hubs
Others report that this will work :
Try pressing the HOME button on the remote 5 times followed by one press of FF,PLAY, REW, PLAY and finally FF.
You should now be in the hidden menu where you can scroll down to deselect 'enable network pings' box at bottom of screen.
Then move blue line down to Back and select - it should then connect and work ok with Virgin Superhub.
Others report that this will work :
Try pressing the HOME button on the remote 5 times followed by one press of FF,PLAY, REW, PLAY and finally FF.
You should now be in the hidden menu where you can scroll down to deselect 'enable network pings' box at bottom of screen.
Then move blue line down to Back and select - it should then connect and work ok with Virgin Superhub.
- Awesome gem of info !!
- Get in! Sky virgin conspiracy
- I have Virginia and this works
- Thank was about to throw little whie box across the room
- Was about to give up but then found this. Many thanks!
- Worked brilliantly! Thanks very much!
- you have to do it quick though. I was doing it to slow at first but it worked when I speeded up.
257 REPLIES 257
Anonymous User
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26-04-2014 13:28
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Its ok I've sorted it out now, it works.
Anonymous User
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26-04-2014 13:36
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@Anonymous User wrote:
Its ok I've sorted it out now, it works.
Ok, glad to hear it:)
Was it a case of disabling pings or something else that resolved this for you?
(It may help future readers whom may have the same issue)
Anonymous User
Not applicable
26-04-2014 13:37
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The pings!!
Anonymous User
Not applicable
26-04-2014 13:48
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@Anonymous User wrote:
The pings!!
Thanks for letting us know. Hopefully others will do the same:), though tbh, if I worked for NOW TV, I'd set the box with a default of having it disabled!;)
Anonymous User
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19-11-2014 23:24
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As above , what do I do ?
Andy
Legend 5
19-11-2014 23:29
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@Anonymous User
Welcome to the community.
See if the following help article solves your problem
http://help.nowtv.com/article/Error-014-NOW-TV-box
Welcome to the community.
See if the following help article solves your problem
http://help.nowtv.com/article/Error-014-NOW-TV-box
Anonymous User
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05-12-2014 10:07
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I'm really struggling with this, i can only seem to get my box connected when i move my router into the same room as my now box. When i move the router back upstairs i cant connect again, i dont understand how it worked perfectly for 12 months now for some reason it cant connect? This started last weekend, all my other wireless devices still work no problem.
Anonymous User
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05-12-2014 10:51
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@Anonymous User have you put up your Christmas tree? I've known these to causing issues with broadband and radio technology.
Anonymous User
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05-12-2014 11:38
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Hmm i have but is only a small one about 2ft with battery powered led lights, had the same last xmas and worked fine. At this point i'll try anything though so i'll move it when i get home and see if that makes a difference
Anonymous User
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05-12-2014 11:55
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@Anonymous User and ironing boards lol...
