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Anonymous User
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My now tv box cant connect to my local network

The light just comes up red when trying to connect and then fails. Is it a problem that its a virgin media router? I have the password right and it does connect to the router just not to the local network help.
1 ACCEPTED SOLUTION
Anonymous User
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Lots of people have experienced problems with Virgin Hubs
Others report that this will work :
Try pressing the HOME button on the remote 5 times followed by one press of FF,PLAY, REW, PLAY and finally FF.



You should now be in the hidden menu where you can scroll down to deselect 'enable network pings' box at bottom of screen.

Then move blue line down to Back and select - it should then connect and work ok with Virgin Superhub.

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257 REPLIES 257
Anonymous User
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Glad to help.

Anonymous User
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awesome!! thanks 

Anonymous User
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Worked! Thank you!
Anonymous User
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thanks very your where a great keep being awesome

Anonymous User
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Smiley Very Happybrilliant stuff solved my problems well done that man

Anonymous User
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Great help really was stuck because I have a virgin box
Anonymous User
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Hi

 

Thank you, it solved my problem. I had Virgin Media Super Hub 2.

 

Chris

Anonymous User
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fanbloodytastic a big help all good now, thanks

Anonymous User
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Its connecting to my wireless network

but its not connecting to my local network.

what do I do? Please help.

Anonymous User
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@Anonymous User wrote:

Its connecting to my wireless network

but its not connecting to my local network.

what do I do? Please help.


Hi,

What are you trying to achieve?


If you're trying to stream content to other devices, then this won't work this way.

 

If you find the IP address of the NOW TV box, via the box menu or via the router, type it in to a browser page, do you see a Roku Plugin Installation page?