07-11-2013 11:54
Solved! Go to Solution.
07-11-2013 13:01 - edited 07-11-2013 13:01
31-05-2016 21:01
This is the one that did it for me - many thanks. Ridiculous that the need for a software update stops the box working but there is no simple way to get that update.
15-09-2016 24:10
The connect via mobile was a start - got the update, agreed terms/conditions but still wouldn't connect via cable or wifi to my BT Home Hub . Solution was to turn Authoritative DHCP OFF in the hub admin settings. Connected instantly thereafter. I can probably now mak that IP fixed and turn the setting back on - if it has any benefit elsewhere...
15-09-2016 7:53
26-08-2017 11:15
hi I've followed all the previous instructions and I'm on the Platform Secret Screeb, but I've only 1 green bar that's flickering between 68 and 74 and I can't get down to the Disable network pings. Help please
26-08-2017 11:21
Hi and welcome to the forum @Anonymous User,
First things first. Can you please confirm the model of your NOW TV playback device?
Is it the NOW TV 'white' (Roku LT) box? Which looks like this: -
Is it the NOW TV 'black' (4200SK - Roku 3) box? Which looks like this: -
Is it the NOW TV 'smart' (4500SK - NOW TV) box? Which looks like this: -
Cheers
27-10-2019 23:04
Nothing will work - code 014.50 tried resetting everything from box to BB box. Really frustrating when just renewed a months deal...very annoying Now Tv 🙄
03-01-2014 15:11
your internet router must be typed exactly - if you look on back of router you will have your password. This must be exactly other wise router and now box will not pair up
03-01-2014 15:54
03-01-2014 16:18
on back of your router you need to put in username and password exactly as it is to pair up now tv box once connected you will need to put in your sky id and password to get tvnow box working correctly... if it judders check settings are set to HD and AV. Settings are far left of menu list click select and adjust accordingly.
23-01-2014 15:45
Im with virgin media and was having the same problem in trying to get the box to connect to my local network.
Having followed the button presses to disable the ping on the now TV box many times i was still getting nothing.
I then tried the reverse and set the ping to enable tried again and now im up and running.
hope this may save somebody and wasted hour.