08-04-2018 15:58
08-04-2018 16:06
08-04-2018 16:00
08-04-2018 16:02
Hi @Anonymous User
Any error message on screen is it only happening on the nowtv App or all Apps on the box ?
Maybe try these trouble shooting steps.
https://help.nowtv.com/article/Troubleshooting-steps-for-the-Roku-player
08-04-2018 16:06
08-04-2018 16:11
Hi @Anonymous User
When you say the nowtv cinema is not working, is it asking you to buy a pass, the page just loads with the spinning coloured circles, an error message pops up on screen or there is no movie content shown in the movie section on the nowtv App ?
Also, are you using the nowtv white or black box and who is your broadband provider ?
08-04-2018 16:08